Privacy Policy

Luminary Code

2-14-5 Shibuya, Shibuya-ku
Tokyo 150-0002, Japan
Phone: +81 3 6847-2391
Email: info@herbsandvits.com

Our Commitment to Your Privacy

At Luminary Code, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or engage with our web development courses.

We are committed to transparency in our data practices and ensuring you understand your rights regarding your personal information. This policy applies to all visitors and students of Luminary Code.

Last updated: December 2024

Information We Collect

Personal Information You Provide

When you contact us or enroll in our courses, we may collect the following information:

Name and contact details (email address, phone number)
Course enrollment information and learning preferences
Payment information for course fees
Communication history with our team
Feedback and survey responses

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

IP address and browser type
Device information and operating system
Pages viewed and time spent on our website
Referring website and navigation patterns
Cookie data (see our Cookie Policy for details)

Legal Basis for Processing

We process your personal data based on:

Your consent when you provide information voluntarily
Contract performance when you enroll in courses
Legitimate interests in improving our services
Legal obligations under Japanese data protection laws

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are kept for two years, course enrollment records for seven years, and analytics data is anonymized after 26 months.

How We Use Your Information

Course Delivery and Support

We use your information to provide course materials, communicate with you about your learning progress, and offer personalized guidance from our instructors.

Website Improvement

Analytics data helps us understand how visitors use our website, allowing us to enhance the user experience and develop better educational content.

Communication

We may send you course updates, educational resources, and information about new offerings. You can opt out of marketing communications at any time.

Payment Processing

Financial information is used to process course payments securely through our payment processors. We do not store complete credit card details on our servers.

Legal Compliance

We may use your data to comply with legal requirements, respond to lawful requests from authorities, or protect our rights and the safety of our students.

Sharing Your Information

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

Service Providers:
Trusted partners who assist with payment processing, email delivery, and website hosting. These providers are contractually obligated to protect your data.
Analytics Partners:
Google Analytics and similar services to understand website usage patterns. This data is aggregated and anonymized where possible.
Legal Requirements:
When required by law, court order, or governmental authority, or to protect our legal rights and ensure student safety.

How We Protect Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

Technical Safeguards

Encryption of data in transit using SSL/TLS protocols, secure server infrastructure, and regular security updates to protect against vulnerabilities.

Access Controls

Limited employee access to personal data based on job requirements, with authentication and authorization protocols in place.

Data Backup

Regular encrypted backups of your information to prevent data loss while maintaining security and confidentiality.

Monitoring

Continuous monitoring for suspicious activity and potential security breaches, with incident response procedures ready.

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but will notify you promptly of any data breaches as required by law.

Your Privacy Rights

You have important rights regarding your personal information. Under applicable data protection laws, you can:

Access Your Data

Request a copy of the personal information we hold about you, including details about how we use it and who we share it with.

Rectification

Request correction of inaccurate or incomplete personal information. We will update your records promptly upon verification.

Erasure (Right to be Forgotten)

Request deletion of your personal data when it is no longer necessary for the purposes we collected it, subject to legal retention requirements.

Data Portability

Receive your personal data in a structured, commonly used format and transmit it to another organization where technically feasible.

Object to Processing

Object to our processing of your personal information for direct marketing purposes or when based on legitimate interests.

Withdraw Consent

Withdraw your consent at any time where we rely on consent as the legal basis for processing, without affecting prior lawful processing.

To exercise any of these rights, please contact us at info@herbsandvits.com with your request. We will respond within 30 days and may ask you to verify your identity for security purposes.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection laws.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 without parental consent. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. The date at the top of this policy indicates when it was last revised. We encourage you to review this policy regularly to stay informed about how we protect your information.